Refunds

Refund & Cancellation Policy

Cancel any paid plan at any time. You keep what you paid for until the end of the month, and merged fixes stay in your code.

Last updated 25 October 2026

Free plan

The Free plan costs nothing and needs no payment.

Starter and Pro are billed monthly in advance, in US dollars, through Dodo Payments, our merchant of record. Prices are on the pricing page.

Cancel at any time from the console: Account → Invoices & payment method opens the billing portal. You can also email agentronics.help@gmail.com from your account email and we’ll cancel for you.
Cancelling stops the next charge. Your plan stays active until the end of the month you’ve paid for, then your workspace moves to Free.
Fixes you merged from Agent Nic stay in your code.

We don’t refund partial months or unused time after you cancel, except where the law or Dodo’s buyer terms require it.
If you were charged by mistake, for example a duplicate charge or a charge after you cancelled, we’ll refund it in full.
Refunds go back to your original payment method through Dodo Payments.

Moving between Starter and Pro takes effect right away. The price difference for the rest of the month is prorated by Dodo Payments.

Enterprise plans follow the terms in your agreement.

Email agentronics.help@gmail.com with your account email and the invoice or charge in question. We usually reply within 2 business days.